Privacy Policy

Tcl99 Privacy Policy – Your Data Is Completely Safe With Us

Every piece of your data at tcl99 is protected with the highest level of security. We believe safeguarding your privacy is our responsibility. On this page, learn what data we collect, why we collect it, and how we keep it secure.

Last Updated: January 2026
Applies to: All tcl99 Members
Encryption: SSL 256-bit
Language: Bengali (bn-BD)
How We Keep Your Data Secure The Core Pillars of tcl99's Privacy Policy at a Glance
Transparency in Data Collection

Tcl99 only collects information that is genuinely necessary. We always clearly explain why any particular data is being requested.

Strong Encryption

All your data is protected with SSL 256-bit encryption. Third parties can never access or read your information.

Your Data Is Never Sold

Tcl99 never sells members' personal data to third parties. Your information is used solely to improve our services.

Cookie Controls

You can manage cookies at any time through your browser settings. We only use cookies to enhance your experience.

Right to Rectification

If any information in your profile is incorrect, you can have it corrected at any time by contacting our support team.

Right to Erasure

After account closure, your personal data is deleted from our systems once the applicable retention period has ended.


Detailed Privacy Policy Updated: January 2026

Important: By using the tcl99 platform, you are considered to have agreed to this Privacy Policy. Please read it carefully before you get started.

1 Introduction & Commitment

Tcl99 is an international-standard online gaming platform serving millions of members across Bangladesh and around the world. We believe every member's personal data belongs to them — and protecting it is our foremost responsibility.

This Privacy Policy ("Policy") applies to the tcl99.onl website and tcl99's mobile application. It explains what types of information we collect, how we use it, how long we retain it, and what rights you have over your data.

Tcl99 believes in full transparency. This policy is written in plain, clear language so every member can easily understand it. If you have any questions, our support team is always ready to help.

tcl99 never uses your information without your permission. Your trust is our most valuable asset.

2 What Data We Collect

Tcl99 collects member information in several ways. This data falls into two main categories:

Information you provide directly:

  • Name, date of birth, email address, and mobile number provided at registration.
  • A copy of the national ID or passport submitted for KYC verification.
  • Mobile banking numbers used for payments (bKash, Nagad, Rocket, etc.).
  • Information and messages shared when contacting the support team.

Automatically Collected Information:

  • Your device's IP address, browser type, and operating system.
  • Your activity on the platform — including pages visited, time spent, and games played.
  • Login time and session data.
  • Information collected through cookies and tracking technologies.
Data Type Purpose of Collection Required?
Name & Email Account Creation & Communication Yes
Mobile Number OTP Verification & Security Yes
National ID KYC & Age Verification On Withdrawal
Payment Information Transaction Processing In Transactions
IP Address Security & Fraud Prevention Automatic
Cookie Data Experience Enhancement Optional

3 How Your Information Is Used

Tcl99 uses collected data for specific purposes only. We never misuse your information — and have no intention of doing so.

  • Account Management: Your data is used to create, verify, and secure your account.
  • Service Delivery: To ensure uninterrupted gaming, betting, deposit, and withdrawal services.
  • Security Assurance: To prevent fraud, money laundering, and unauthorized access.
  • Customer Support: To resolve your complaints and queries promptly.
  • Legal Obligations: To comply with applicable laws and regulatory requirements.
  • Promotional Communications: To inform you about special offers and bonuses, with your consent.
  • Platform Development: To analyze user experience and improve the quality of our services.

Tcl99 never sells your data to third parties for advertising purposes. Our revenue comes from gaming services, not data trading.

4 Data Sharing & Disclosure

Tcl99 shares information with third parties only in very limited circumstances. Below is a clear breakdown of when and with whom your data may be shared:

  • Payment Processors: Only the necessary financial information is shared with payment gateway or mobile banking providers to complete transactions.
  • Law Enforcement: Data may be disclosed in compliance with a court order or government directive.
  • Technology Service Providers: Hosting, cybersecurity, and other service providers may access certain data under contractual confidentiality agreements.
  • Game Providers: Minimal data may be shared with the relevant provider to facilitate gameplay.

Your data will not be shared in any circumstances beyond those listed above. No marketing companies or data brokers will ever receive your information.

5 Cookie Policy

Tcl99's website and app use cookies. Cookies are small data files stored in your browser that help improve your browsing experience.

Types of cookies we use:

  • Essential Cookies: To maintain login sessions and ensure security — these cannot be disabled.
  • Functional Cookies: To remember your preferred language and settings.
  • Analytics Cookies: To understand which features are used most — optional.

You can delete or block cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some platform features.

6 Our Data Security Measures

Tcl99 uses industry-leading technology and practices to keep your data secure. Our security framework includes:

  • SSL 256-bit Encryption: All data exchanged between your browser and our servers travels through encrypted channels.
  • Firewall & Intrusion Detection: Advanced firewalls are active at all times to prevent unauthorized access.
  • Two-Factor Authentication (2FA): An additional layer of security when logging into your account.
  • Regular Security Audits: Third-party cybersecurity experts regularly audit our systems.
  • Data Backup: Your data is backed up in encrypted form on secure servers.
  • Staff Training: All our staff are trained and contractually bound to comply with our privacy policy.

Please note that no one can guarantee 100% security on the internet. Keep your password private and contact us if you notice anything suspicious.

In the event of a data breach, tcl99 will notify affected members within 72 hours and work to resolve the issue as quickly as possible.

7 Your Rights Regarding Your Data

Tcl99 members have the following rights regarding their personal data:

  • Right to Access: You have the right to know what data we hold about you. Upon request, full details will be provided within 30 days.
  • Right to Rectification: If any information is incorrect, you may request a correction through our support team.
  • Right to Erasure: After account closure, once legal obligations are fulfilled, you may request that your data be deleted.
  • Right to Restrict Processing: You may object to your data being used for specific purposes.
  • Right to Portability: You have the right to receive a copy of the data we hold about you.
  • Right to Opt Out of Marketing: If you no longer wish to receive promotional emails or messages, contact support at any time to opt out.

To exercise any of these rights, please contact our support team. We will process your request within a reasonable timeframe.

8 Children's Privacy

Tcl99 is strictly for users aged 18 and above. We do not knowingly collect any personal information from anyone under the age of 18.

If any minor registers on our platform or provides personal information, that data will be deleted and the account will be closed as soon as we become aware of it.

If you believe someone you know who is a minor is using tcl99, please notify our support team immediately.

9 Third-Party Links & Services

The tcl99 platform may integrate certain third-party services — such as payment gateways or game providers. These third parties have their own privacy policies, and tcl99 is not responsible for how they collect or use your data.

We carefully vet all third parties we work with and only partner with reputable, internationally recognized organizations.

  • Payment Gateway: SSL-encrypted and PCI-DSS certified.
  • Game Providers: Internationally licensed and regularly audited.
  • Hosting Provider: ISO 27001 Certified Data Center.

Before sharing your information with any third party, we enter into strict non-disclosure agreements (NDAs) to ensure your data remains protected.

10 Policy Changes & Updates

Tcl99 may update this Privacy Policy from time to time. If any significant changes are made, we will notify you through the following methods:

  • A notification will be sent to your registered email.
  • A notification will be displayed after you log in to the platform.
  • The "Last Updated" date at the top of this page will reflect any changes.

Continued use of tcl99 after any changes will be considered acceptance of the updated policy. We recommend reviewing the policy whenever significant updates are made.

Our goal is always to inform you in advance — not to make sudden changes. You will receive notification at least 7 days before any major update.

11 Contact & Complaints

If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with us. tcl99's dedicated privacy team will give your request the utmost attention.

  • Live Chat: Available 24/7, typically responds within 5 minutes
  • Email:
  • Response Time: Within 1–2 business days via email

Once you submit a privacy-related complaint, we will do our best to provide a written response within 30 days. Complex cases may take a little longer, but we will keep you updated at every step.

tcl99's support team is available in English — so language will never be a barrier.


Play Safe at tcl99, Enjoy With Peace of Mind

Your privacy is our highest priority. Enjoy Live Casino, Sports Betting, and much more on our SSL-secured platform — completely safe.

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